About us

Let’s Get Acquainted!

iFix Bay Ridge was founded September 2012. The company was created with the intent to help synchronize the retail and repair experience for the consumer.

Our team consists of highly skilled technicians coming from a background in mobile retail sales, smart device repairs and customer support. In the years working for the mobile phone industry we have come to notice a large disconnect between employees and customers in the mobile retail sales department.

Technician works

Customers would often enter a retail location such as; Sprint, T-Mobile, AT&T, and Verizon, hoping to receive help with a hardware issue found in their device. Unfortunately, none of these companies offered any help with repairs.

Corporate companies, as such, would and could only offer the purchase of a new device for full price, or to add an additional line to the customers account.

In some instances, customers were lucky enough to have insurance coverage added to their accounts (for an additional monthly fee) but, even with the coverage, customers faced an obnoxious out of pocket deductible. Our team at iFix Bay Ridge strives for the best customer experience.

We know the confusion faced when dealing with large corporations and how stressful it can be. We only use the highest quality parts in all of our repairs to ensure the best service. We have the expertise and knowledge to fix any hardware or software issue with your smart device. We do not only specialize in iPhone repairs, we also fix a large assortment of Android devices.

Our mission is to provide quality repair for smart phones, tablets, and laptops.

What They Say About Us

 
 
 
 
 
 
 
  
 
 
 
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 Lin Maida 
 
 
 
  
The employees here are kind and helpful. The shop is conveniently open 6 days a week. I am a repeat customer.
  
 
  
 
 
 
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 John Metichecchia 
 
 
 
  
Linette was welcoming, kind & quickly resolved the issue with my IPhone screen.
  
 
  
 
 
 
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 Maria M 
 
 
 
  
Before (right) and after. Great and fast service
  
 
  
 
 
 
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 Kimberly Fulton 
 
 
 
  
Amazing experience! Shout out to my technician (Azi) for offering amazing service and an amazing product. I would highly go back again.
  
 
  
 
 
 
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 Laura Smith 
 
 
 
  
I am writing as a returning customer. They have refurbished my PC from broken to perfect in past and now refurbished my broken iPhone 13 and bought it for what I asked and professionally erased all my info. In this day and age we need trustworthy people especially with our tech. Thanks !
  
 
  
 
 
 
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 Ziad Ghanem 
 
 
 
  
Very professional and communicative. Figured out the issue with my laptop before even opening it. Highly recommend.
  
 
  
 
 
 
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 Tetyana Kulatomyshyna 
 
 
 
  
Thanks for your help with my samsung phone
  
 
  
 
 
 
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 Masha 
 
 
 
  
Amazing service, saved my life! Thank you!
  
 
  
 
 
 
 
 
 
 Google rating score: 4.7 of 5, based on 201 reviews