STORE FRONT MANAGER

10+

years of experience

4.9

star reviews

4500+

devices fixed

STORE FRONT MANAGER

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    Service Details

    As the Store Front Manager, your role entails supervising a range of device repairs, scheduling customer appointments, coordinating customer engagements, conducting diagnoses and servicing of smartphones, computers, tablets, and game consoles, and informing customers of the services rendered. Alongside this, you will be accountable for promoting and vending an array of accessories, protection plans, and products.

    What you will do:

    • Efficiently running the store with low to average traffic, which may include handling 5-10 transactions per day
    • Conducting cell phone and computer repairs for customers
    • Operating the register and processing transactions
    • Interacting with walk-in customers and receiving phone calls to provide excellent customer service
    • Placing orders for new products and parts, and managing inventory levels
    • Creating reports to track sales, inventory, and other key metric
    • Ensuring that all customers receive exceptional service throughout their visit to the store.

    We expect:

    • A team-oriented mindset and willingness to collaborate with others
    • Exceptional customer service skills, including the ability to remain patient and de-escalate tense situations
    • Willingness to participate in various physical aspects of store operations, such as electronics repairs, inventory management, and customer support
    • Strong proficiency in written, verbal, and nonverbal communication skills, specifically in English
    • Ability to maintain proper inventory levels to ensure product availability
    • Strong focus on customer service, with the ability to inform, educate, and train customers
    • Ability to work efficiently in both structured and unstructured environments
    • Excellent multitasking and prioritization skills.

    If you are a highly motivated and skilled individual, we encourage you to apply. Please submit your resume and cover letter to smartaddiction@gmail.com

    FAQ
    Is it worth it to repair an old Laptop?

    If your laptop is only 1 or 2 years old or relatively new, and it costs half or less than half of a new laptop, it’s probably worth fixing. But If the laptop is more than 5 years old or more, and it requires a repair that is more than 30 percent of the cost of a new one, it’s probably best to change it. Generally, it all depends on how much it costs to repair your laptop compared to the age of the laptop.

    How long does it take for a PC to repair?

    At the typical electronics repair store, computer repairs might take anything from a few hours to two to three weeks, depending on schedule and part availability. For instance, while it generally takes hours for a custom PC repair, it takes between 1-10 days to repair the motherboard. However, with the level of experience that our engineers have, every repair procedure is drastically hastened. 

    What is computer installation and repair?

    Computer repair is the process of finding, analyzing, and resolving faults and problems with a malfunctioning computer is known as computer repair. Computer installation is the process of making a computer software (including device drivers and plugins) ready for use involves installing (or setting up) the application. Installation is also the process of specifically configuring software or hardware so that it can be used with a computer. Computer installation and repair entail the fixing of broken computers, cleaning of equipment, and performing routine maintenance. It also entails installing, repairing, or replacing computer monitors, network connections, hard drives, and damaged computer components like video cards or keypads.

    Are drones easy to fix?

    Drone brands and models vary greatly. Depending on your version and the applications for which it is used, all kinds of sensors will be installed on board, including collision avoidance sensors therefore drones are complex, even for experienced technicians. Some types of repairs require specific equipment and special skills.

    What is the life expectancy of a drone?

    Usually it is 1-2 years, depending on how often you use it. In other words, you can expect 150-800 flight hours of a drone, depending on the model of the drone and how the drone itself is maintained, provided that the drone is not damaged in an accident or other event.

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